Salons and spas have been utilizing SMS to stay in contact with their customers and staff effectively for years. SMS is a quick and easy way to get a quick message across to your customers, at a low cost, which means a great return on investment!
Let’s dive into a few ways that you can use SMS in your salon or spa:
Discounts and specials: Let your customers know that you are running a discount by sending them an SMS. SMS is a quick and easy method to get your customers to come into your establishment to utilize your discount.
Appointment reminders: A simple message reminding your customers of their appointments goes a long way. This increases your customer service, and your customers will not want to go anywhere else for their treatments.
Fill up empty appointment slots: If your customers cancel an appointment, don’t let that slot go to waste! Let your customers know that an empty slot has become available and watch them jump to fill it up.
New product arrivals: Let your customers know of new products that have arrived, offer them first option on the products. They will flock in to buy your products as they will be the first to know.